Everything you need to know about how your personal data is collected, used, and kept safe at 123app — explained openly and clearly.
A quick overview of the key pillars of 123app's privacy policy
All your data is protected with 256-bit SSL encryption. From transactions to personal details — everything is transmitted through encrypted channels, inaccessible to any third party.
123app never sells your personal information to advertisers or third parties. Your data is used solely to improve our services.
You can view, correct, or request deletion of your stored data at any time. Privacy decisions are always in your hands.
All data is stored on secure, internationally compliant servers. Regular security audits and vulnerability assessments keep our systems consistently up to date.
We clearly disclose which cookies are in use and why. You have full control over all non-essential cookies.
123app follows the international data protection regulation GDPR. Your consent is obtained before your data is used, and you may withdraw that consent at any time.
123app (https://123app.ws) is a trusted online betting and gaming platform in Bangladesh. We believe privacy is a fundamental right for every member. This Privacy Policy explains what data 123app collects, why we collect it, and how securely it is kept.
This policy applies to all services provided through 123app's website, mobile application, live chat, email, and any other digital channel. By accessing the 123app platform, you are considered to have read and accepted this privacy policy.
We operate in line with international data protection standards and treat every user's information with the utmost respect. 123app never misuses your data or uses it for any unauthorized purpose.
This Privacy Policy was last updated on 1 January 2026. We will notify you at your registered email address if any significant changes are made.
123app only collects information that is necessary to provide its services. We do not collect data beyond what is needed. The information we gather falls into three main categories.
| Data Type | Example | Collection Method |
|---|---|---|
| Identification Information | Name, date of birth, national ID number | Registration Form & KYC Verification |
| Contact Information | Email address, phone number, mailing address | Registration & Account Updates |
| Financial Information | BKash/Nagad number, bank account details | Deposit & Withdrawal Processing |
| Usage Information | Login times, betting history, game preferences | Automatically while using the platform |
| Device & Network Information | IP address, browser, operating system | Cookies & Server Logs |
For KYC (Know Your Customer) verification, we may collect a copy of your national ID or passport. These documents are used solely for identity verification and are stored in encrypted form.
123app uses your information only for the specific purposes listed below. For any use beyond these, your prior consent will be obtained.
You may opt out of marketing communications at any time — simply update your account settings or email us at support@123app.ws.
123app never sells your personal information. However, certain data may be shared in the limited circumstances outlined below.
All third-party agreements include data protection clauses. No third party may use your information for their own purposes.
123app uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your experience on the platform.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions and ensuring platform security | Deleted at end of session |
| Functional Cookies | Remembering language preferences and UI settings | 30 days |
| Analytics Cookies | Analysis of page visits and usage patterns | 90 days |
| Marketing Cookies | Displaying relevant ads (with consent only) | 365 Days |
You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the platform.
123app retains your data only for as long as necessary. While your account is active, data is kept to provide our services. After account closure, certain data may be retained for a specified period to meet legal and regulatory obligations.
Once the retention period ends, data is securely deleted or anonymized.
123app respects your data rights. You may exercise any of the rights below by emailing support@123app.ws. We aim to respond within 30 days.
You may request to see what personal information we hold about you.
You may request corrections to any information that is inaccurate or incomplete.
You may request the deletion of specific data, unless we are legally required to retain it.
You may request that we limit how your data is used for specific purposes.
You may request an export of your data in a structured format.
You may object to the use of your data for marketing or profiling purposes.
123app strictly does not provide services to anyone under 18. We never knowingly collect or store personal information from minors.
If you find out that your child or someone you know who is a minor is using 123app, please contact us immediately. We will take prompt action.
123app follows the highest industry standards to protect your data, with security measures in place at both the technical and administrative level.
You also play a role in keeping your account secure — use a strong password, never share it with anyone, and only log in from trusted devices.
123app may update this Privacy Policy from time to time due to business changes, the addition of new services, or legal requirements.
If you do not agree to the updated privacy policy, you may request to close your account and your valid balance will be refunded.
If you have any questions, concerns, or complaints about this privacy policy, please get in touch. 123app's dedicated privacy team is available seven days a week to assist you.
We aim to respond to all privacy requests within 30 business days. For urgent matters, live chat support is available for faster assistance.